Fix a problem

Fix a problem step by step

Every alert opens plain steps. Most fixes are one message to the AI builder that made your app.

Start from Help

Help checks your sites again from outside the moment you open it and lists only what it found on your sites. Or describe what you see in your own words, like "blank page", and the closest problems show.

The Help screen with two things that need a look and a box to describe what you see
The Help screen with two things that need a look and a box to describe what you see. Sample data from the app's built-in demo.

Follow the steps

  1. Open the problem. The steps are written for someone with no tech background.
  2. Where a change is needed, copy the message under Tell your AI builder and paste it into your builder's chat. It names your site and says what not to touch.
  3. When the change is live, tap Fixed it? Check again. Guard checks right away and says if it worked.
A fix flow: step 1 of 2 with a ready message for the AI builderA fix flow: step 1 of 2 with a ready message for the AI builder, on a phone
A fix flow: step 1 of 2 with a ready message for the AI builder. Sample data from the app's built-in demo.

Still stuck?

If a fix does not work, the flow asks a short question to narrow it down. The last step offers a request to a senior engineer. It is a paid service: you get the details and the price first, and nothing is charged before you agree.

Next

Find a check in the libraryChecks of your own watch what matters to your business: new orders, sign-ups, a nightly backup, a payment service. They come with Guard Solo and Guard Pro.Read ›

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